Business Process Automation


 

capture, communicate & automate operational functions

Solutions Architecture | Implementation & Integration
Why have the best technology within reach every day, but put up with clunky systems to drive your business?
Disconnected operational functions will leak thousands from a business each week, in staff cost and lost opportunities.

HQ automate and run great systems technology, so businesses can do more with less.


One workflow . . . one source of truth.




What is it that keeps the place running?

 
Quick operational systems test . . .
  • Is it easy for each person in your team to deliver an exceptional customer experience?
  • Does your business rely on "hero" staff member/s who know where everything is?
  • Do you have to wait for someone to compile and send you key management reports?
  • Do administration staff spend a significant amount of time keying or processing data?
  • Do you feel your admin cost is higher than it really should be?
  • Is communication accuracy critical to performance delivery - could that be costing you?
  • Is there any risk that some work, or input costs are not getting billed?
  • Is cashflow more of a problem than it should be?
  • Do customers sometimes query their accounts - is performance easy to reconcile?
  • Is your customers' journey slick and professional - do you have a map?
  • If I made a sales enquiry today, would you be able to follow up the call in two weeks time?
  • Would anyone know whether they should follow up the call?
  • Can you see the three key numbers that drive your business, in real time, every day?
  • Would productivity, customer service or profits improve if you only had . . . . . ?

Good systems are what you keep, when talent takes a holiday!
 



 
Digital Footprint
Have your web and digital presence work as part of the operational fabric of the business

Marketing
Inbound marketing strategy and implementation, using the latest cloud tools integrated with your legacy systems.
 

 
Lead Generation
Design the capability to scale and grow the business, then know the cost and value when you really turn it on.

Customer Pipeline
A streamlined structure to on-board more customers, while ensuring a sensational experience for all
 

 
Administration
Save thousands by replacing manual administrative processes with automation. Capture and measure in real time.

Cashflow & Finances
Strategies and processes that drive cashflow while reporting key performance milestones and benchmarks.
 



Check out just a few of the great platforms you can build into your workflow



Many top systems offer amazing capabilities at a very low cost or even for FREE in their base level platforms
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CRM - Lead Capture

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Automated Scheduling

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Video Conference

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Integrated Accounting

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Systems Integration

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Capture & Bill Time

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Team Project Management

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Workflow Integration

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Unified Communications

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Leading CRM

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Field Service Management

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Project Management




Get in touch with us

 
Have any questions?

concierge@companyhq.com.au