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Business Performance Framework

People | Process | Technology

Talent and technology resources embedded,
as a strategic performance framework,
to scale and grow the business.
Preparing a structure for growth can be difficult. You just can't buy performance, and technology alone is not a solution. When you invest in new technology, you still need to retrofit your existing teams and processes to achieve the full benefit. You can't just hire more staff to grow, unless you already have great systems, backed by an authentic go-to-market strategy.

Business performance requires the operational processes of the business to be optimised, leveraging leading cloud-based technology that is capable of automated workflows, with integrated, transparent data. The people in the business need to understand their objective and see the goalposts for success.

New technology can dramatically improve business productivity and performance, but think of what that means to the people. Efficiency is improved and productivity becomes measured in real time, redundant processes are eliminated, performance outcomes are now more transparent. At first, not everyone is excited.



 

"The tools themselves will not solve anyone’s problems,
I believe, without changing the way you view your talent, the technology is not going to work for you."

Ann Lewnes, Adobe CMO

The technology available today is amazing . . .
but it's hard to make it all fit, to deliver
a solution that will work for you

The solution really is in how we view talent in a business. CompanyHQ's performance framework helps businesses by providing a new model for engaging talent and resourcing outcomes. HQ provide People, Processes, Technology (PPT) bundled to deliver specific functions with predefined outcomes. The performance framework provides strategic planning and analysis, together with operational performance functions. Planning and execution.


creating a
connected
experience

across the touchpoints
of your customer
relationships

Re-define the talent of your business



Embed talent and technology infrastructure
for less than a single, mid-level role.

Virtual CFO, CSO, CMO, COO & CXO roles
Sales, Marketing, Operations, Financial, Legal, HR

Senior level executive analysis and structure combined with front line operational execution.
Each HQ Performance Framework is custom designed, matched to the needs of the individual business. The packages below present an indicative budget to integrate workflows, combining strategic planning with front line execution. A Performance Framework establishes the infrastructure for growth. It is designed to match your priorities and budget.


Bookkeeping Accounting &
Business Strategy

On call CPA / CA Accounting
Strategic analysis & advice

Monthly accounting reports
Quarterly strategic performance presentation

Cashflow planning
Gap analysis reports,
forecasts & opportunities

Tax structure & compliance
bookkeeping and payroll

$1.5k

per month
HQ-Inbound-Marketing-sec
Brand Position, Digital Presence, Content & Social

Creative design &
web development support

Content program to
develop brand image
& market position

Weekly articles,
Monthly newsletter,
Quarterly Campaigns

HubSpot CRM, Call to Action Forms, Landing Pages, SEO

$2k

per month
Read more . . .
HQ-Sales-Concierge_section
Capture, Qualify, Nurture, On-board all Sales Leads

Capture & respond to all digital enquiries < 6 hours.

Score & Qualify all Enquiries

Follow up all leads with automated communications & prompted calls.

Daily Lead Management & Nurturing

Sales Process Automation
Chat bots & Support Desk

$3k

per month
Read more . . .
HQ-Process-Automation_section
People | Process
Technology
Framework

Ongoing Digital Transition,
Data Transparency &
Continuous Improvement

Create a connected customer experience across all touch-points; documents, data, performance, payments

One Source of Truth,
Systems integration
Live performance reporting
Process design & Automation

$1k

per month
Read more . . .
Unlimited
Legal & HR
Support

Unlimited 30 minute calls with specialist commercial & employment lawyers

Custom commercial contracts and employment agreement templates

Automated solutions for staff onboarding, award rates and performance management

Annual award compliance review & assessment

FREE*

in combined package






Download the full specifications for these
Talent & Technology resource packages.
You'll be amazed at the high level structure and operational output
that we can pack into the budget for just one mid level role.
This is what our service agreement might look like, if it were
written as a job ad with a role description and qualifications.

. . . and let's talk.



Read a case study on creating a connected journey as a framework for growth:
. . . so over five years, McDonalds increased the number of stores, improved their talent (PTP) and made the business more scale-able. Sounds impressive, but perhaps not surprising - until you compare the staff numbers. Millions more burgers, thousands more stores, less than half . . .


 

Reduce Costs

Automate mundane and repetitive tasks. Maximise the value of human resources.
 

Grow Sales

Implement an inbound marketing program to generate & nurture more leads
 

Improve Efficiency

Streamline systems and processes to ensure consistent performance.
 
 
 

Build Capacity

Use technology and talent to build-in infrastructure assets that create scalable performance capacity.
 

Increase Profit

One connected process that maximises performance execution throughout the customer journey.
 

Reduce Risk

One source of truth, with real-time team dashboards for financial transparency and performance KPI's.
 
 



Here are some of the examples of some very cool software applications
. . . and there's thousands more.

With People, Process, Technology methodology, HQ will design the process
to deliver your ideal solution knowing which tools will work best for your people.

CRM - Lead Nurturing

Cloud Accounting

Capture & Bill Time

Team Collaboration

Financial Reporting

Video Conference

Business Projections

Accounting Intelligence