NEED A BETTER WAY
TO DRIVE SALES?
Sales resources custom fitted to your budget
Guaranteed 24/7 sales & marketing solutions
Sales Performance Framework
Sales People | Sales Process | Sales Technology
We all know that sales performance requires a consistent process that
operates every day regardless - there's just never the time to do it all!
People | Process | Technology
The toughest thing in business is to keep sales focused.
The cost, risk and time involved in hiring people and managing an effective sales process, is a major challenge for most businesses.The idea of creating a pipeline of predictable revenue, gets overtaken by the urgent and important elements of doing business day-to-day.
The CompanyHQ Sales Performance Framework delivers professional sales infrastructure matched to you budget and growth targets.
The HQ framework will work with your existing systems and personnel, providing exactly the resources you need to increase performance and capacity. Start with our step-by-step guide: "The Sales Pipeline Repair and Installation Manual".
Sales People
On demand sales resources
Your HQ Sales Concierge is a dedicated and highly trained, professional sales resource. They will hunt, capture, qualify, nurture and quote all sales enquiries.An HQ Sales Concierge services both inbound and outbound sales functions, to acquire new customers, improve your sales performance and accelerate growth.
Service standards to match you needs. Front line live chat or phone, with online response time < 60 minutes. HQ implement a crafted nurture process to streamline qualifications and maximise conversions.
Sales Process
A pipeline to generate predictable, replicable revenue.
Custom Solution Design. A strategic sales playbook to develop qualified leads. A high-velocity sales framework, driving revenue efficiency. Define the process and embed it within the business infrastructure, to create scalable capacity.Sales Technology
Tools to connect and automate business processes
A connected experience that flows like magic, learning from each touch-point and creating the next. One seamless sales process, many systems. Many data silos, one source of truth. A business dashboard that tells you how far you've come, what you have in the tank and the target for tomorrow.
The HQ Performance Framework is custom designed to meet the needs of each business. Any investment in performance must also develop the infrastructure of the business, to provide a framework for success as people come and go.
When you have a strong business framework, you can deploy people faster, with more certainty. This is essential when working to scale and grow. The HQ Performance Framework provides for consistent execution of the optimum process and accurate representation of products and services.
The HQ Performance Framework is the core asset of HQ's People, Process, Technology (PPT) strategy. The key elements of the framework are information and tools; structured to create integrated business processes, to deliver a connected customer experience.
When you have a strong business framework, you can deploy people faster, with more certainty. This is essential when working to scale and grow. The HQ Performance Framework provides for consistent execution of the optimum process and accurate representation of products and services.
The HQ Performance Framework is the core asset of HQ's People, Process, Technology (PPT) strategy. The key elements of the framework are information and tools; structured to create integrated business processes, to deliver a connected customer experience.
Capture, Qualify, Nurture, On-board all Sales Leads
Capture & respond to all digital enquiries < 60 minutes.
On demand sales team
Score & Qualify all Enquiries
Follow up all leads with automated communications & prompted calls.
Daily Lead Management & Nurturing
Sales Process Automation
Chat bots & Support Desk
Sales Tools, API Integration, Digital Design, Automation
Ongoing Digital Transition,
Data Transparency &
Continuous Improvement
Process design & Automation
One Source of Truth,
Systems integration
Live performance reporting
Create a connected customer experience across all touch-points; documents, data, performance, payments
Sales Enablement, Knowledge Base Content Development
Documented sales processes, improve customer onboarding
staff induction & training
Communication templates, content, messages, emails and scripts
Accessible product sales presentation & customer service reference materials
Defined performance process and HR standards to replicate success
Test drive the HQ Sales Performance Framework
You'll be amazed at the revenue efficiency
that we can pack into your budget.
. . . let's talk.
Reduce Costs
Automate mundane and repetitive tasks. Maximise the value of human resources.
Grow Sales
Implement an inbound marketing program to generate & nurture more leads
Improve Efficiency
Streamline systems and processes to ensure consistent performance.
Build Capacity
Use technology and talent to build-in infrastructure assets that create scalable performance capacity.
Increase Profit
One connected process that maximises performance execution throughout the customer journey.
Reduce Risk
One source of truth, with real-time team dashboards for financial transparency and performance KPI's.
Read a case study on creating a connected journey as a framework for growth:
. . . so over five years, McDonalds increased the number of stores, improved their talent (PPT) and made the business more scale-able. Sounds impressive, but perhaps not surprising - until you compare the staff numbers. Millions more burgers, thousands more stores, less than half . . .
Here are some of the examples of some very cool software applications
. . . and there's thousands more.
With People, Process, Technology methodology, HQ will design the process
to deliver your ideal solution knowing which tools will work best for your people.
March 4, 2020
What is the science behind lead response times and what might frame customer expectations. Here is a summary of a little research:
February 12, 2020
When you think about it, the main reason people have dogs is because of how they make us feel. If we could just create a customer experience like that.
February 12, 2020
If you deal with more than a few dozen customers per year, you will not find a business leader or expert that will tell you not to implement the latest technology or a CRM system. You may however be surprised at the resistance you will get from your team.
February 7, 2020
Create a connected experience. Remove friction and make each interaction seamless. Better still, automate and remove all redundant steps. We used to look for a connected experience, now we just expect it everywhere.