Business Performance Framework
People | Process | Technology
Talent and technology resources embedded,
as a strategic performance framework,
to scale and grow the business.
Preparing a structure for growth can be difficult. You just can't buy performance, and technology alone is not a solution. When you invest in new technology, you still need to retrofit your existing teams and processes to achieve the full benefit. You can't just hire more staff to grow, unless you already have great systems, backed by an authentic go-to-market strategy.
Business performance requires the operational processes of the business to be optimised, leveraging leading cloud-based technology that is capable of automated workflows, with integrated, transparent data. The people in the business need to understand their objective and see the goalposts for success.
New technology can dramatically improve business productivity and performance, but think of what that means to the people. Efficiency is improved and productivity becomes measured in real time, redundant processes are eliminated, performance outcomes are now more transparent. At first, not everyone is excited.
"The tools themselves will not solve anyone’s problems,
I believe, without changing the way you view your talent, the technology is not going to work for you."
The technology available today is amazing . . . The solution really is in how we view talent in a business. CompanyHQ's performance framework helps businesses by providing a new model for engaging talent and resourcing outcomes. HQ provide People, Processes, Technology (PPT) bundled to deliver specific functions with predefined outcomes. The performance framework provides strategic planning and analysis, together with operational performance functions. Planning and execution.
but it's hard to make it all fit, to deliver
a solution that will work for you
across the touchpoints
of your customer
Re-define the talent of your business
Embed talent and technology infrastructure
for less than a single, mid-level role.
Virtual CFO, CSO, CMO, COO & CXO roles
Sales, Marketing, Operations, Financial, Legal, HR
Senior level executive analysis and structure combined with front line operational execution.
Each HQ Performance Framework is custom designed, matched to the needs of the individual business. The packages below present an indicative budget to integrate workflows, combining strategic planning with front line execution. A Performance Framework establishes the infrastructure for growth. It is designed to match your priorities and budget.
Bookkeeping Accounting &
On call CPA / CA Accounting
Strategic analysis & advice
Monthly accounting reports
Quarterly strategic performance presentation
Gap analysis reports,
forecasts & opportunities
Tax structure & compliance
bookkeeping and payroll
Brand Position, Digital Presence, Content & Social
Creative design &
web development support
Content program to
develop brand image
& market position
HubSpot CRM, Call to Action Forms, Landing Pages, SEO
Read more . . .
Capture, Qualify, Nurture, On-board all Sales Leads
Capture & respond to all digital enquiries < 6 hours.
Score & Qualify all Enquiries
Follow up all leads with automated communications & prompted calls.
Daily Lead Management & Nurturing
Sales Process Automation
Chat bots & Support Desk
Read more . . .
People | Process
Ongoing Digital Transition,
Data Transparency &
Create a connected customer experience across all touch-points; documents, data, performance, payments
One Source of Truth,
Live performance reporting
Process design & Automation
Read more . . .
Legal & HR
Unlimited 30 minute calls with specialist commercial & employment lawyers
Custom commercial contracts and employment agreement templates
Automated solutions for staff onboarding, award rates and performance management
Annual award compliance review & assessment
FREE*in combined package
Download the full specifications for these You'll be amazed at the high level structure and operational output
Talent & Technology resource packages.
that we can pack into the budget for just one mid level role.
This is what our service agreement might look like, if it were
written as a job ad with a role description and qualifications.
. . . and let's talk.
Read a case study on creating a connected journey as a framework for growth:. . . so over five years, McDonalds increased the number of stores, improved their talent (PTP) and made the business more scale-able. Sounds impressive, but perhaps not surprising - until you compare the staff numbers. Millions more burgers, thousands more stores, less than half . . .
Automate mundane and repetitive tasks. Maximise the value of human resources.
Implement an inbound marketing program to generate & nurture more leads
Streamline systems and processes to ensure consistent performance.
Use technology and talent to build-in infrastructure assets that create scalable performance capacity.
One connected process that maximises performance execution throughout the customer journey.
One source of truth, with real-time team dashboards for financial transparency and performance KPI's.