creating a
connected
experience
across all the touchpoints
of your customer's
journey
Develop the performance infrastructure of your business
Sales Performance Framework
Sales People | Sales Process | Sales Technology
Strategic resources embedded as a performance framework,to scale and grow the business.
"The tools themselves will not solve anyone’s problems,
I believe, without changing the way you view your talent, the technology is not going to work for you."
The technology available today is amazing . . .
but how do I get it to work in my business?
HQ provide People, Processes, Technology (PPT) bundled to deliver specific functions with predefined outcomes. The HQ Performance Framework provides strategic planning and analysis, together with operational performance functions. Planning and execution. Resources and technology.Sales People
Your HQ Sales Concierge is a dedicated and highly trained, local sales resource. They will hunt, capture, qualify, nurture and quote all sales enquiries for $36,000 per annum.If you need to attract and engage more sales enquiries, we can also add an HQ Marketing Executive for just $24,000 p.a.
Sales Technology
A connected experience that flows like magic, learning from each touch-point and creating the next. One seamless sales process, many systems. Many data silos, one source of truth. A business dashboard that tells you how far you've come, what you have in the tank and the target for tomorrow.
The HQ Performance Framework is custom designed to meet the needs of each business. Any investment in performance must also develop the infrastructure of the business, to provide a framework for success as people come and go.
When you have a strong business framework, you can deploy people faster, with more certainty. This is essential when working to scale and grow. The HQ Performance Framework provides for consistent execution of the optimum process and accurate representation of products and services.
The HQ Performance Framework is the core asset of HQ's People, Process, Technology (PPT) strategy. The key elements of the framework are information and tools; structured to create integrated business processes, to deliver a connected customer experience.
When you have a strong business framework, you can deploy people faster, with more certainty. This is essential when working to scale and grow. The HQ Performance Framework provides for consistent execution of the optimum process and accurate representation of products and services.
The HQ Performance Framework is the core asset of HQ's People, Process, Technology (PPT) strategy. The key elements of the framework are information and tools; structured to create integrated business processes, to deliver a connected customer experience.
People | Process
Technology
Framework
Ongoing Digital Transition,
Data Transparency &
Continuous Improvement
Create a connected customer experience across all touch-points; documents, data, performance, payments
One Source of Truth,
Systems integration
Live performance reporting
Process design & Automation
Test drive the HQ Sales Performance Framework
You'll be amazed at the revenue efficiency
that we can pack into your budget.
. . . let's talk.
Reduce Costs
Automate mundane and repetitive tasks. Maximise the value of human resources.
Grow Sales
Implement an inbound marketing program to generate & nurture more leads
Improve Efficiency
Streamline systems and processes to ensure consistent performance.
Build Capacity
Use technology and talent to build-in infrastructure assets that create scalable performance capacity.
Increase Profit
One connected process that maximises performance execution throughout the customer journey.
Reduce Risk
One source of truth, with real-time team dashboards for financial transparency and performance KPI's.
Read a case study on creating a connected journey as a framework for growth:
. . . so over five years, McDonalds increased the number of stores, improved their talent (PPT) and made the business more scale-able. Sounds impressive, but perhaps not surprising - until you compare the staff numbers. Millions more burgers, thousands more stores, less than half . . .
Here are some of the examples of some very cool software applications
. . . and there's thousands more.
With People, Process, Technology methodology, HQ will design the process
to deliver your ideal solution knowing which tools will work best for your people.
December 9, 2019
Turnover rates for salespeople are currently quoted by surveys to be 35% to 55%. That sounds worrying, until you consider that nearly half (46%) of sales staff don’t make quota each month. There is the high cost of recruiting, including time to find and induct and train a new person, then you wait to discover if they’ll be productive.
November 19, 2019
Imagine if you could know as much about the performance of your business as you do about the petrol in your car!
November 19, 2019
Often in sales management, I have had people say to me, “Don’t judge me on the process, judge me on the outcomes”. Two problems with that approach. The first is, if performance is exceptional, you can’t replicate it,
the second is that business performance then becomes personality based.
November 1, 2019
The real challenge many RTO’s must consider, is whether their sales process is aligned with their recruitment policy. The issue is that you ultimately must train the students you enrol. So, what happens when your sales team enrol people who are unlikely to succeed or complete the course?