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Knowledge base articles

June 5, 2017

Should you be worried about unknown unknowns in your industry?

I have heard many people say, “If I had known what it was really going to take to succeed when I got into this business, I never would have started.” Foolish or not, we dive into a business, and an industry,
May 6, 2017

ASQA’s five key phases of the Student Experience

You never need to fear an audit. The customer experience benchmarks that your RTO business success becomes framed on, are the ASQA benchmarks used to regulate the industry.
December 13, 2016

The only way you can operate on our sites next year!

Last week, I was talking to an excavation contractor based in the Sydney area. He has a team of thirty, plus trucks and heavy equipment and […]
November 11, 2016

Did you hear about what happened on site today?

Imagine you are a sub-contractor, site manager or company director. What would be the first thing to go through your mind, if someone called and asked […]
September 19, 2016

Three moments your business has to win!

From time to time, we all get approached by people representing their business to us. We call it ‘sales’ and it is essential to all commerce. […]