Business Process Automation
capture, communicate & automate operational functions
Solutions Architecture | Implementation & IntegrationWhy have the best technology in your phone, but put up with clunky systems to drive your business?
Disconnected operational functions will leak thousands from a business each week, in staff cost and lost opportunities.
HQ automate and run great systems technology, so businesses can do more with less.
One workflow . . . one source of truth.
What is it that keeps the place running?
Quick operational systems test . . .
- Is it easy for each person in your team to deliver an exceptional customer experience?
- Does your business rely on "hero" staff member/s who know where everything is?
- Do you have to wait for someone to compile and send you key management reports?
- Do administration staff spend a significant amount of time keying or processing data?
- Do you feel your admin cost is higher than it really should be?
- Is communication accuracy critical to performance delivery - could that be costing you?
- Is there any risk that some work, or input costs are not getting billed?
- Is cashflow more of a problem than it should be?
- Do customers sometimes query their accounts - is performance easy to reconcile?
- Is your customers' journey slick and professional - do you have a map?
- If I made a sales enquiry today, would you be able to follow up the call in two weeks time?
- Would anyone know whether they should follow up the call?
- Can you see the three key numbers that drive your business, in real time, every day?
- Would productivity, customer service or profits improve if you only had . . . . . ?