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Education

May 6, 2017

ASQA’s five key phases of the Student Experience

You never need to fear an audit. The customer experience benchmarks that your RTO business success becomes framed on, are the ASQA benchmarks used to regulate the industry.
April 21, 2017

Where will $300 million go in employment training?

In the lead-up to an election cycle, words like “tough and rigorous measures,” will likely accompany new funding announcements. If I were to bet on the future shape for funding for employment training in Australia, I would be planning for a framework of evidence-based performance requirements.