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Resources

February 12, 2020

Why CRM won’t work in your business

If you deal with more than a few dozen customers per year, you will not find a business leader or expert that will tell you not to implement the latest technology or a CRM system. You may however be surprised at the resistance you will get from your team.
February 7, 2020
create a connected customer experience

How to create a connected experience

Create a connected experience. Remove friction and make each interaction seamless. Better still, automate and remove all redundant steps. We used to look for a connected experience, now we just expect it everywhere.
January 23, 2020

How to create a sales playbook – the ultimate guide

The sales playbook incorporates the knowledge base of the whole business. It is the ultimate reference for any question. It sets the brand voice of the company and the standards for the customer experience.
January 7, 2020

How to maximise sales performance with a sales playbook

When a salesperson steps into their work environment on a Monday morning what sales framework, tools and infrastructure should they have at their disposal?
January 2, 2020

How to improve business performance – today!

There are always only three ways to increase profit in business. Sell more, increase your price, or reduce your cost. The most profit comes . . .
December 9, 2019

Finding good sales people . . . how hard can it be?

Turnover rates for salespeople are currently quoted by surveys to be 35% to 55%. That sounds worrying, until you consider that nearly half (46%) of sales staff don’t make quota each month. There is the high cost of recruiting, including time to find and induct and train a new person, then you wait to discover if they’ll be productive.
April 2, 2017

Sales Operations Captain

Customer journey optimisation & acquisition. Highly skilled in accessing global data sets and applying intelligent sales technology to engage, acquire and retain strong customer relationships.
March 31, 2017

Customer Service & Relationships Manager

Customer Service & Relationships Manager is the Maitre D of the business. They are the first point of contact for all sales contact and messages. Capturing, qualifying and classifying the customer.
March 30, 2017

Digital Advertising Manager

Grow the digital footprint and brand presence of the business, resulting in increased awareness, engagement, traffic and participation between the target audience and the business.
March 28, 2017

Communications, Content Writer & Brand Story-teller

Extend the reach, authority and presence of the brand, across the target audience. The benchmarks for the role are engagement, credibility, authenticity and thought leadership.
March 23, 2017

Strategic Sales Marketing & Operations Consultant

Designs and supports the strategic direction for business capacity and growth. Current best-practice knowledge and project planning skills required to execute the vision of business management.
March 22, 2017

Digital Development & Integration Lead

Integrated digital solutions. Their focus is end-to-end data integration, creating a seamless technology layer across business legacy systems and a wide variety of cloud applications.
March 21, 2017

Digital Web Designer

Creative execution of a responsive, seamless and highly optimised user experience across all digital media. Manage the design & production of web presence and digital assets.
March 19, 2017

Sales Accountant

The Sales Accountant’s first objective is to ensure prompt and accurate accounts are issued, ensuring that invoices match client expectations and are paid on time.