Sales Archives | CompanyHQ

Sales

April 29, 2020

Your business can never go back . . . it’s time for your talent to shine.

Assumptions of “how we’ve always done things”, expectations built over people’s lifetimes are forever altered. So, as we turn our minds to the recovery, do you really want to put things back just as they were?
March 4, 2020

What is your ideal Sales Lead response time?

What is the science behind lead response times and what might frame customer expectations. Here is a summary of a little research:
February 12, 2020
understand the customer experience

Understand the customer experience you create

When you think about it, the main reason people have dogs is because of how they make us feel. If we could just create a customer experience like that.
February 12, 2020

Why CRM won’t work in your business

If you deal with more than a few dozen customers per year, you will not find a business leader or expert that will tell you not to implement the latest technology or a CRM system. You may however be surprised at the resistance you will get from your team.
February 7, 2020
create a connected customer experience

How to create a connected experience

Create a connected experience. Remove friction and make each interaction seamless. Better still, automate and remove all redundant steps. We used to look for a connected experience, now we just expect it everywhere.
January 23, 2020

How to create a sales playbook – the ultimate guide

The sales playbook incorporates the knowledge base of the whole business. It is the ultimate reference for any question. It sets the brand voice of the company and the standards for the customer experience.