All the sales
Get better sales results than last year
Grow your business without the palaver or shawarma; without the distraction of sales churn, training and waste; adding head count without revenue efficiency.The sales today is very different. Most relationships start online, even from referrals. Technology and automation are essential to revenue efficiency.
The HQ Sales Performance Framework applies best practice in People, Process & Technology to increase capacity for growth. HQ develop the sales playbook and performance infrastructure of the business, while delivering specific sales functions. An HQ Sales Concierge will hunt, capture, qualify, nurture and quote all enquiries and potential sales opportunities
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April 29, 2020
Assumptions of “how we’ve always done things”, expectations built over people’s lifetimes are forever altered. So, as we turn our minds to the recovery, do you really want to put things back just as they were?
March 4, 2020
What is the science behind lead response times and what might frame customer expectations. Here is a summary of a little research:
February 12, 2020
When you think about it, the main reason people have dogs is because of how they make us feel. If we could just create a customer experience like that.
February 12, 2020
If you deal with more than a few dozen customers per year, you will not find a business leader or expert that will tell you not to implement the latest technology or a CRM system. You may however be surprised at the resistance you will get from your team.
February 10, 2020
When you think about it, the main reason people have dogs is because of how they make us feel. Every waking moment, they are interested in what you are doing, how you feel and having fun. There is a real cost in care and maintenance, but your investment is rewarded ten times over.
February 7, 2020
Create a connected experience. Remove friction and make each interaction seamless. Better still, automate and remove all redundant steps. We used to look for a connected experience, now we just expect it everywhere.
January 23, 2020
The sales playbook incorporates the knowledge base of the whole business. It is the ultimate reference for any question. It sets the brand voice of the company and the standards for the customer experience.
January 19, 2020
People seem to love renovating their home, even though they know it often involves some pain and inconvenience. Renovation is a transition that can take some […]