is at your fingertips
Sales, Operations & Administration Tools
developing business capacity and revenue efficiency
PEOPLEWe know technology has massively increased our capacity. The staff in a business today are capable of so much more than they were just five years ago. HQ's high velocity performance framework delivers on that latent potential. CompanyHQ bypass some elements of change management, by bundling people, process & technology in a custom designed framework to deliver specific performance objectives.
PROCESSTechnology does not replace core human capabilities; it simply makes the sequencing and delivery of essential interactions far more efficient and reliable. With today’s technology, if you can dream and define a process, chances are you can automate it then integrate it within the infrastructure of the business. Revenue efficiency is maximised and the business structure becomes more secure and scale-able.
TECHNOLOGYTechnology today enables a far better, more connected customer experience. Automation, artificial intelligence and machine learning make sales and marketing more human at scale. API’s and cloud integration enables data to flow seamlessly between platforms. Today, all these functions are available and can be implemented within a budget the that is highly attractive to small business.
Just a few examples of what technology can accomplish
Working all day, every day in your business
Custom business processes built on:
See how it all works . . .
Sales built on a framework of scheduled and connected touch-points mapped to your customer journey.
Craft the right message and pitch by seeing by seeing who views each document and which pages they spend time on.
Use workflows to automate manual, time-consuming administrative tasks: Lead follow up tasks or call reminders, escalate opportunities, create quotes and deals, customer onboarding.
Simplify complex pricing matrix calculations and automate quotes and proposals
Share a link that gives leads the power to choose a time that works for everyone. Works with Google Calendar, Office 365 and HubSpot CRM
Pull up a call script to ask the right questions. Talking to a prospect who’s evaluating a competitor? Access the battlecard to clearly outline the differences.
Communicate with prospects from CRM into phone, text, email, Messenger, video & voice messaging or meetings
The most effective or most repeated emails become templates, ensuring accurate and consistent communication.
Tools that let you know what a prospect is thinking about. You are notified the second a lead opens an email, clicks a link, or downloads an attachment. Takes the guesswork out of scheduling follow up action
Artificial intelligent response & data capture for user activated communication & support requests
Predictive Lead Scoring
Prioritise and place leads and prospects on the right communication path sequence based on their specific needs or potential value.
Collaboration tools that make it easier to track and manage dialogue on specific topics, leads or tasks
Format business knowledge in searchable master files that everyone can view, maintain and develop.
Live video meetings, share screens, hold webinars, record & post solutions or tutorials.
Schedule emails to go out at a specified date and time, or use machine learning to deliver emails to prospects when they’re most likely to engage.
Data to identify key information on identified targets from known visitors, leads, subscribers or prospects
Get a text or phone prompt when you receive a contact form response or chat message
Customised reports and dashboards provide live access to key business metrics for performance monitoring and forward planning.
Connect directly with prospects when they’re on the website. Route chat conversations to the right specialist to help close the deal.
Queue up a list of sales calls, make calls direct from the CRM, log calls automatically, record calls with a single click.
Social Media Response
Fast & efficient, receive & respond to all social Facebook Messenger connections directly from the CRM
HQ select from leading technology platforms
We first design the ideal process then develop the best solution, These applications provide just a few examples. CompanyHQ remain vendor agnostic.
knowing which tools will prove most effective in your business.
We seek out the best platform solution and the best value for each client.
HQ Custom Pricing Calculator
Enhance sales and compliance outcomes and automate customer onboarding
Make quoting simple and consistent
Automated Price Calculator & Quote ProcessA well structured quote can turn an enquiry into a sale on the spot. Whether you choose to make it team assisted, or user generated, you can capture all necessary contact and specification requirements as part of the process.
Incorporate detailed terms and conditions, capture customer documents, approvals, identification and signatures. Merge and submit formatted contract requirements.
Streamline sales, service and administration tasks
within the quoting process.
HQ Sales Concierge
An HQ Sales Concierge will hunt, capture, qualify, nurture and quote all enquiries and potential sales opportunitiesYour HQ Sales Concierge is a dedicated and highly trained, local sales resource. They work to a clearly defined role description and service level performance measures, to implement the HQ Performance Framework.
If you need to attract and engage more sales enquiries, we can also add an HQ Marketing Executive to further enhance your sales program.
A case study on growthMcDonald's commitment to business process enables a $200 billion
global corporation to be operated substantially by teenagers.
This year they committed half a billion to acquire a technology company
to deliver AI and automation to drive an aggressive growth program.
McDonald's delivered year-on-year growth with half the staff - here's how!
HQ's Student Experience FrameworkAn end-to-end framework that maps and delivers a connected student experience,
from awareness to graduation and beyond. Streamline sales marketing and enrolment;
Improve student engagement; Lock in savings on administration and operations.
HQ's Student Experience Framework lets you focus on training and assessment.
Read how HQ's Student Experience Framework can supercharge your business performance.
Automate mundane and repetitive tasks. Maximise the value of human resources
Implement an inbound marketing program to generate & nurture more leads
Streamline systems and processes to ensure consistent performance
Use technology and talent to build-in infrastructure assets that create scalable performance capacity
One connected process that maximises performance execution throughout the customer journey
One source of truth, with real-time team dashboards for financial transparency and performance KPI's